Privacy Policy

 Last Updated: March 22, 2025

Company Name: OKC Plumbing and HVAC
Address: 6624 Melrose Lane, Suite B, Oklahoma City, OK 73127
Phone: (405) 785-4822
Website: https://okcplumbingandhvac.blogspot.com/

At OKC Plumbing and HVAC, we respect your privacy like we respect your home — no messing around, no funny business. Whether you’re scheduling an HVAC tune-up, reporting a slab leak, or checking out financing, your personal info is safe with us.

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1. What Information We Collect

When you contact us, schedule a job, or use our website, we may collect the following:

• Your name, phone number, email address

• Property address or service location

• Details about your plumbing or HVAC issue

• Billing and payment details (only if you're paying or applying for financing)

• Any photos, files, or notes you share during scheduling or service

We collect only what we need to do our job — nothing more.

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2. How We Use Your Information

We use the info you give us to:

• Schedule service appointments and dispatch techs

• Communicate updates, confirmations, or estimates

• Process invoices or financing applications

• Improve our customer experience and website performance

We do not sell, rent, or trade your personal info — period.

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3. Information Sharing

We only share data when necessary, and only with trusted partners:

• Our techs and customer service reps (to provide the service you asked for)

• Financing partner Wisetack if you apply for payment plans

• Third-party vendors for secure payment processing or communication (e.g., booking tools)

Every partner we work with follows strong privacy and security practices.

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4. Cookies & Tracking

Our website uses cookies to:

• Monitor site traffic

• Analyze user behavior (like page visits and clicks)

• Load pages faster for returning users

• Remember your chat settings or submitted info

Cookies don’t give us access to sensitive personal data unless you provide it yourself.

You can control or delete cookies anytime through your browser settings.

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5. Data Security

We keep your info locked down using:

• SSL encryption

• Secure servers

• Access controls for internal use

• Trusted third-party services with high security standards

We treat your data like it’s our own — with care and common sense.

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6. Your Rights

You’ve got control over your information. You can:

• Request access to the info we have about you

• Ask us to correct or delete your data

• Opt out of marketing messages

• Disable cookies in your browser

Just give us a call or email and we’ll handle it.

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7. Third-Party Links

Sometimes we link to partner sites like Wisetack for financing. If you visit those sites, they’ll have their own privacy policies. We recommend checking those out too.

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8. Policy Updates

We may update this privacy policy from time to time. If we do, we’ll post the changes on this page with a new date at the top. Keep checking back if you're curious.

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Questions? We’re Here to Help.

If you’ve got any questions about this policy or your data, reach out:

📞 Call us: (405) 785-4822
📧 Email us: contact@okcplumbinghvac.com

We're here for you — whether it's fixing your AC or answering a privacy concern.